- We use the following carriers to deliver our orders:
- E COMM
- Order Tracking
- If a tracking [number of the product] is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class UPS mail will not have tracking numbers.
- Shipping Rates if Applicable
- The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
- IMPORTANT: As inventory fluctuates hourly, an item indicated as “instock” when you place your order may, in fact, be out-of-stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.
- Back Orders :If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
How To Return An Item
If you wish to return an item, please inform within 7 days in either of the following ways-
1. An email with your order no. on email@example.com .
2. Call/WhatsApp us with your return request & order no. on +91 9929399190
Your item must be in its original unused condition to be returned. Merchandise that has been worn, washed, used, or altered will not be accepted for return or exchange or can be cause of refund hold.
Please note damage does not include any issue with the product pertaining to the style/design of the product. Bleeding and rubbing of vegetable dyes (especially the Indigo dye) is not a defect. Similarly, minor stitching issues in Quilts may occur even after rigorous quality checks. This may happen during the quilts undergoing packing process & will not be considered as a defect.
Please note that minor variations in color (up to 10%) may be seen due to different monitors and will not be treated as not as per description.
1. All returns requested for other than any quality defect like not being as per your taste/likes will levy a return shipping charge of Rs 139/- (inclusive GST) per product ( weight upto 1.5 KG).
In case, our courier partner does not provide Reverse Pickup from your location, you will need to ship it back to us. Kindly send the product back to us within 7 days of receiving it.
Brij Mention, Near CTS Bus Stand